"Fuck You."

I’ve heard some serious shit said in meetings.

“We don’t care about blind people.” —Shithead McHorrible

After I pulled my eyebrows down from the top of my head, the only words that I could muster were “Those words actually just came out of your mouth.”

Here’s some other things we don’t care about:

BlackBerries
Windows Phones
Poor people
Androids
IE8
IE7
Definitely IE6
Colorblind people
7″ tablets
Firefox
Screen readers
Opera Mini
e-ink Kindles
Kindle Fires
Nokias
non-JS users
Sony PSPs
Touch users
Keyboard users
Foreign language people

These are all actual things I’ve heard expressed from either clients or colleagues. And here’s why we don’t care about them:

Those people aren’t our target demographic
Nobody browses the Web on those devices
No one would ever do this from their [outdated/clunky/quirky] device
It would cost too much to support them
Nobody disables Javascript
They should just upgrade their browser
Nobody holds their device that way
They can’t afford our products anyways

We sound like assholes.

Next time you find yourself intentionally depriving someone an experience—to acquire knowledge, to complete a task, to do something online that can make their life even just a little better—picture yourself standing in front of that person in real life, looking them square in the eyes, then firmly and definitively saying “Fuck you.”

“Fuck You.”